Privacy Policy
Last Updated: 11/21/2024
At Bon Gout Catering ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, www.bongoutcatering.com ("Site"), interact with our services, or communicate with us.
By using our Site, placing orders, or engaging with us through any other means, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information from you in various ways, including when you visit our Site, place an order, contact us for inquiries, or subscribe to our newsletter.
Personal Information: Name, email address, phone number, and postal address.
Payment Information: Credit/debit card information, billing address, and other payment details provided during transactions.
Event Details: Information related to catering services, including event dates, location, dietary preferences, and special requests.
Website Usage Data: IP addresses, browser types, device types, pages visited, time spent on the Site, and other technical information collected via cookies and other tracking technologies.
Customer Communication: Information you provide when contacting us through forms, emails, or social media.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To Process Orders and Deliver Catering Services: To fulfill your catering orders, customize menus, and provide the best possible experience for your events.
To Communicate with You: To send order confirmations, updates on your catering service, respond to inquiries, or provide customer support.
To Process Payments: To complete transactions for catering services, including billing and payment verification.
To Improve Our Services: To enhance our website, marketing efforts, and customer service based on your feedback and usage patterns.
Marketing Communications: With your consent, we may send you promotional emails about new services, special offers, and events. You can opt out of these communications at any time.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors who help us provide our services, such as payment processors, delivery services, and marketing platforms.
Legal Compliance: We may disclose your information if required by law or to comply with legal obligations (e.g., responding to subpoenas or court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our Site. Cookies are small data files stored on your device that help us:
Remember your preferences.
Analyze usage patterns on our Site.
Offer personalized content and advertisements.
You can control cookie settings through your browser settings. However, disabling cookies may limit your ability to fully experience some features of our Site.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. If you no longer wish to receive marketing communications from us, you can unsubscribe or request that we delete your personal information.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you are located, you may have certain rights regarding your personal information, including:
Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct or update any incorrect or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opting-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
Data Portability: If applicable, you may request a copy of your data in a portable format.
To exercise these rights or if you have questions about how we handle your personal data, please contact us at chefkevin@bongoutcatering.com or via the contact information below.
8. Children's Privacy
Bon Gout Catering does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not controlled or operated by Bon Gout Catering. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions about this Privacy Policy or how we collect and use your personal information, please contact us at:
Bon Gout Catering
Email: chefkevin@bongoutcatering.com
Phone: 718.926.8029